As markets and consumer landscape keep evolving, DHL continues to offer effective and personalised logistics solutions to overcome the five critical challenges faced by these SMEs – speed, reliability, expertise in trade regulations, dynamically linked networks and real-time tracking and tracing.

Christopher Ong, shares his thoughts on the importance of increasing Malaysian SMEs’ contribution in exports to turn Malaysia into a developed high-income nation. Ong also talks about the key trends and challenges faced by local SMEs in raising their participation in cross-border trading to grow their business internationally and the role of international express service providers like DHL Express in aiding and empowering SMEs.