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MCO: MOH receives 8,380 calls, highest from emotional problems

MCO: MOH receives 8,380 calls, highest from emotional problems
Datuk Dr Noor Hisham Abdullah said emotional problems recorded the highest percentage of 46.8 per cent of the total calls.
PUTRAJAYA: The Ministry of Health (MOH) has received a total of 8,380 calls as of May 18 on various issues including tension since the implementation of the Movement Control Order (MCO).

Health director-general Datuk Dr Noor Hisham Abdullah said emotional problems recorded the highest percentage of 46.8 per cent of the total calls.

The problem was due to anxiety, anger due to various social factors such as financial problems, loss of income and conflict with the family.

"The second concerns the issue of the COVID-19 outbreak, which is 20 per cent of concerns that require us to provide counselling for them to obtain the latest information.
“So, sometimes a person has concerns because of the inaccurate information they received.

“Third is the assistance for  basic needs that made of 6.9 per cent; fourth is the problem of domestic violence and relationships, 6 per cent; the fifth is the psychiatric problem of depression and anxiety (2.4 per cent) and the sixth is child abuse (2.02 per cent),” he said at a daily press conference here on Tuesday.
Asked about the advice that could be given, Dr Noor Hisham said the MoH was always committed to providing assistance based on the problems faced by the individuals.

"On the issue of COVID-19, we will provide the right information for them to understand - what can be done and avoided, and most importantly we need to adhere to the SOP (standard operating procedure) set," he said.

In this regard, he said those with any concerns and complaints could contact the MOH doctors and staff for online counselling.



Tag: Ministry of Health, MOH, MCO, Movement Control Order, tension, stress, Dr Noor Hisham Abdullah, COVID-19, emotional problems



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