The Inland Revenue Board (LHDN) denies that there is a late payment issue for applicants of the Bantuan Prihatin Nasional (BPN) who have been approved and who have provided correct bank account numbers.
In a statement yesterday, LHDN said all BPN payment were based on a timeline set by the Ministry of Finance (MOF) which had also also listed the conditions to qualify for BPN in a statement issued on March 29.
"For the first phase, 8.3 million recipients had been approved and payment had been made by stages beginning April 6 with a RM9.3 billion allocation.
"For new applications and appeals which were opened until April 30, 2.3 million new BPN recipients and appeals had been approved with financial implication amounting to RM1.7 billion," explained LHDN.
The explanation of the board was in response to a letter from a local newspaper reader who, among others, claimed that there was an issue of late BPN payment, the shutting down of LHDN telephone lines and the inability of senior citizens in using information technology system besides risking COVID-19 infection if they go to the LHDN branches.
In explaining the telephone line issue, LHDN said all its branches including the Revenue Service Centre (PKH) had been closed to check the proliferation of the COVID-19 pandemic and this was informed via a media statement dated March 17.
''All telephone calls to LHDN branches had been closed and the automatic telephone answering system had been activated to announce the closure.
''But, nevertheless, any feedback can be channelled to the Hasil Care Line (HCL) at 03-8911 1000 / 603-89111100 (Abroad), Hasil Live Chat and LHDNM Customer Feedback Portal at quick link https://maklumbalaspelanggan.hasil.gov.my/MaklumBalas/ms-my/," said LHDN.
Nevertheless, telephone services at all its branches had resumed on April 29 and May 4 (except in Urban Transformation Centres), from 8 am to 4.30 pm.
"As such there is a possibility that the writer had called during the period when LHDN premises were closed due to Movement Control Order (MCO)," said LHDN, adding that until April 30 the board had answered almost 230,000 calls, emails and chats.
Regarding the issue of senior citizens, LHDN said BPN applications and appeals could be made without going to the counters, via online, while appeals could be made by emailing the documents to [email protected].
-- BERNAMA
Bernama
Thu May 14 2020
For the first phase, payment had been made by stages beginning April 6 with a RM9.3 billion allocation. - File Photo
PRK Kuala Kubu Baharu: Bakal calon disaran isi borang, buat semakan awal - SPR
Bakal calon yang ingin bertanding dalam PRK Kuala Kubu Baharu disaran mengisi borang dan membuat semakan awal.
Nahas helikopter Lumut: KPWKM beri bantuan RM3,000 kepada keluarga mangsa
Kementerian Pembangunan Wanita, Keluarga dan Masyarakat sumbang bantuan RM3,000 kepada waris mangsa nahas helikopter yang terhempas di Lumut.
Warga emas dibaling sambal tumis sebelum disamun
Mangsa cuba menahan kesakitan yang dialami dan disebabkan hentakan itu dia mengalami kecederaan di bahagian kepala.
Kerajaan akan umum butiran mekanisme rasionalisasi subsidi - Rafizi
Kerajaan akan memaklumkan butiran mengenai pelan rasionalisasi subsidi termasuk kriteria dan implikasinya tidak lama lagi.
[TERKINI] Tun Mahathir antara individu disiasat isu pengisytiharan harta - SPRM
Ketua Pesuruhjaya Suruhanjaya Pencegahan Rasuah Malaysia (SPRM) Tan Sri Azam Baki berkata bekas Perdana Menteri Tun Dr Mahathir Mohamad adalah antara individu yang disiasat berhubung isu pengisytiharan harta.
10 wira negara korban helikopter terhempas selamat bersemadi
Proses pengebumian dijalankan selepas semua jenazah selesai menjalani proses bedah siasat di Jabatan Forensik Hospital Raja Permaisuri Bainun (HRPB) Ipoh pada jam 2.20 petang pada Rabu.
Inflasi Malaysia kekal 1.8 peratus pada Mac 2024 - Perangkaan
Inflasi Malaysia kekal 1.8 peratus pada Mac 2024 dengan mata indeks mencatatkan 132.2 berbanding 129.9 pada bulan yang sama tahun sebelumnya.
Tangisan anak bongsu Noor Rahiza undang sebak
Tangisan anak bongsu Bintara Muda TNL Noor Rahiza Anuar yang berusia enam tahun ketika melihat jenazah ibunya dikebumikan malam tadi mengundang rasa sebak sehingga membuatkan ramai hadirin turut menangis.
Akaun Fleksibel KWSP: Pengeluaran tahun pertama dianggarkan cecah RM25 bilion
Akaun 3 KWSP yang menjadi tumpuan ramai, dikenali sebagai Akaun Fleksibel dan merupakan pilihan bagi sejumlah 16.07 juta ahli.
Lelaki ragut wanita di Klang menangis dipenjara lima tahun, dua sebatan
Tertuduh, Muhammad Syafiei Hasan, 24, dikenakan hukuman itu selepas mengaku bersalah atas pertuduhan yang dibaca di hadapan Hakim, Sharifah Hascindie Syed Omar.